I've been reading parts of this book on and off for a long time, and I've pretty much read the whole book and some sections more than once, so it is time for a review (even though this is an "older" book).
If you're a software developer, this is a must read. It gives you a kick in the head about what you should think of when you develop software. The examples David Platt uses in this book are very striking, and will make you think about what you've built yourself. You may feel embarrased sometimes and think "I did that too, shame on me!" However, in the end it will make you a better developer. Platt shows very well that IT is no longer about technology, but about the people operating the technology.
This book is also a fun read. Platt has a good sense of humor, and in some cases the stories he tells themselves are pretty hilarious. The only downside of the book is that at some point repetition kicks in. The message is clear, so you want to move on, but there are still more examples explaining the same thing.